Sr. ERP/CRM Business and Process Analyst
Since 2001 Hansell Tierney has been one of the premier staffing and recruiting companies in Seattle Washington. As a Certified Women’s Business Enterprise (WBE), Hansell Tierney was created to serve and staff Northwest companies by doing things the right way, not just the easiest. We strive to do better by partnering with candidates, treating your experience as one of our own, providing our candidates with interesting local opportunities, and handling every relationship with the highest level of customer service possible. Our business is built on the deep understanding of the job market and the ability to over-deliver on our promises.
We are currently helping our client with a contract search for a Sr. ERP/CRM Business and Process Analyst.
Duration - 6 weeks (with a possibility for an extension)
Location - Seattle, WA
US citizens and those authorized to work in the US are encouraged to apply
Our client is seeking a contract Senior level ERP/CRM Business and Process Analyst to help with an important billing project. They are looking for a short-term contractor (6 weeks), however, extensions are very possible.
The Analyst will assist the internal SMEs in support of an upgrade to the SaaS subscription billing platform, Zuora. The position will require a quick ramp up on the company's complex manual processes, assistance of the internal and Zuora teams, identifying use cases/requirements, documenting billing/rating one-offs, recommending CRM and billing best practices and processes including improving the pricing plan structure. An ideal candidate will have strong experience with business systems as well as process optimization skills specifically around billing system implementation/replacement. Prior experience with Zuora, Dynamics GP, or Salesforce is a plus but not required.